![]() ![]() We may add a quick toggle to let you do this quickly. In the meantime you’ll have to sign in and sign out to switch between accounts. I can’t give you an ETA on this but we may add something in the future. Can you check you login items and make sure Jump Desktop Connect is not listed there?Ĭopy Jump URL is a great idea! I push this to the development team.Įdit: To answer your question about adding an easy way to switch email accounts on the client - at the moment this is not being worked on BUT it is something that has been requested before. Regarding Jump Desktop Connect window showing on startup - this should not happen. Another way to do this is to have separate emails and you sign in and sign out into the account you want to use, which I understand is cumbersome. This way the computer will be considered your personal computer and the team will have no visibility. You can click ‘Add Remote Access user’, Myself or my team and then click your email. See the On Premise Relay Server help article for more information.You could add yourself as a remote access user on your home computers and not join them to your team. However, if you want, you can also self host a relay server on your own premises and force connections to go through your own relay service. Jump Desktop runs many high performance relays across the globe and it will automatically pick a server closest to you for best performance. Toggle the switch under Enable Remote Desktop to enable the service. To enable Remote Desktop in Windows 10: Go to Start > Settings > System > Remote Desktop. However I always use Screen Sharing to connect to my MacMini iTunes Server in my home network (1680x1050 resolution) and compared to Jump Desktop the MacOS ScreenSharing.app shows the shared macMini screen on my MBP (using 1900x1200 resolution) much crisper and sharper using HiDPI. Before attempting any fixes in this article, make sure that Remote Desktop is enabled on your PC. In such cases Jump will fall back to routing the connection through a relay server closest to the user (relay servers can not decrypt connection data). Jump Desktop works very fast and is reasonably priced IMO. ![]() Depending on network restrictions, a direct connection may not always be possible. For very advanced users only: Jump Desktop always attempts to create a direct connection to the machine you're connecting to.The stats appear as an overlay on the bottom right hand corner of the window. These stats can be enabled via Help -> Show Fluid Connection Stats once youre connected to your remote machine. This means either have monitors plugged into the host machine or use a HDMI emulator to make sure the graphics adapter is engaged. Jump Desktop provides a range of performance stats that users can access to understand the performance of their remote connection. Make sure the graphics adapter on the host machine is engaged.Tip: If both host and client devices are on the same LAN, Jump will automatically use your LAN connection and will not go over the internet. Jump's usage of bandwidth will fluctuate depending on screen updates and screen complexity, but the maximum it will use is 30mbps. If you're connecting across the internet: 30mbps upstream bandwidth on the host side per simultaneous connection.If you can't use ethernet for some reason, at the very least make sure you're connected to WIFI on the 5ghz band and use a 5ghz compatible router. Don't use WIFI - use ethernet cables to connect the host directly to the router.On the host machine (the one you're connecting to): ![]() This helps track down transient networking problems. Use Live Fluid Performance Stats to view per-second stats for your connections. ![]() SSL based VPNs are not suitable for real-time applications like Jump. If you must use a VPN, please make sure it's a IPSEC or UDP based VPN for best performance and not SSL/TCP based VPNs.
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